ERP projects earn their bad reputation by being opaque. Scope creep happens because no one defined the scope. Delays happen because nobody flagged the risk when it appeared. Budget overruns happen because the proposal was built to win a deal, not to deliver a project. Our process is designed to prevent all three.
We put one of our certified Business Central architects on a call with you not a sales rep. We spend two hours understanding your current system, your close process, where inventory data breaks down, and what your team has tried before. You get a written summary of what we found, what we'd recommend, and what it would realistically cost. You can take that document to any partner. We're not worried about the competition.
After the assessment, you receive a written proposal with a firm, fixed price not a range, not a starting from and a project plan with a go-live date. The proposal breaks out implementation, data migration, integrations, and training as separate line items so you know exactly what you're buying. If something changes during the project, it goes through a formal change order before any work begins.
We work in two-week sprints. At the end of each sprint, your finance team and operations team see working functionality not a status update and not a PowerPoint deck. Feedback from those sessions drives the next sprint. Your project manager is reachable by phone. Issues get escalated before they become problems, not after.
The first 30 days after go-live are where real-world edge cases appear processes that weren't in the test scripts, user questions that weren't in the training, configuration tweaks that only surface under live transaction volume. We stay close for 30 days post go-live: daily check-ins the first week, twice-weekly the second and third, then weekly through the end of the first month.
After hypercare ends, you move to a monthly support plan if you want one. We handle Release Wave updates, new hire training, advanced automation work, custom report builds, and anything else that comes up as your business grows. Some clients keep us for years. Some take it in-house after a structured handoff. Either is fine. There's no long-term contract requirement.
Talk directly with a Business Central architect. We ask the right questions and listen no scripted pitch.
Receive a written audit of your current Business Central or process gaps with prioritized recommendations.
A detailed, scoped implementation estimate no T&M ambiguity, no hidden costs.
US based team serving all time zones: EST, CST, MST, PST. NDA available on request.
Frequently Asked Questions
A focused implementation Finance, Purchasing, basic Inventory, and AP/AR for a company with 25–75 users and reasonably clean data is priced based on scope, not a standard rate card. Add multi-location warehouse management, the Manufacturing module, complex integrations, or a large data migration with data quality issues, and the scope investment increases accordingly. Multi-entity implementations with ERP-CRM integration and custom reporting run higher still. Every project receives a fixed-price proposal before you sign. You know the number before any work begins we don't do time-and-materials billing for implementations.
Six weeks is achievable for a focused scope with clean data. That's Finance plus basic Inventory for a 25–50 person company where the QuickBooks or NAV data doesn't require significant restructuring. Add manufacturing, multi-entity consolidation, complex integrations, or a large data migration with quality issues, and you're looking at 12–20 weeks. The number one reason implementations run long is undefined scope at kickoff which is why our discovery phase is a required first step, not optional.
NAV 2018 and older versions are either out of mainstream support or approaching end of life. Beyond the support exposure, the practical problem is that the ecosystem is moving ISV solutions, integrations, and third-party tools are being built for BC, not NAV. If your NAV instance is heavily customized, the upgrade conversation requires a proper assessment of which customizations have equivalent BC functionality, which need to be rebuilt, and which you can eliminate. We won't tell you to upgrade until we understand what you actually use.
The honest answer: you'll get a better comparison by asking each partner for three client references from the last 18 months where they can tell you the original go-live date and the actual go-live date. Ask what the original fixed price was and what the final invoice was. Ask whether those clients are still on a support plan. Those are the questions that separate partners who deliver from partners who win proposals. We will answer all three questions directly.
It's useful for specific tasks. Bank reconciliation AI works well when your data is clean and transaction volumes are high enough to train the model. Cash flow forecasting works well when your AR and AP are processed consistently in BC. Inventory replenishment suggestions work when your reorder points and vendor lead times are maintained. If you go live with BC and your master data is a mess, Copilot will produce bad suggestions confidently. We set up Copilot correctly during implementation including the data quality work that most partners skip.
This is one of the most common conversations we have. A company went live 18 months ago, the implementation partner moved on, and now the system is running but barely. Finance is still exporting to Excel for reporting. The approval workflows were never built. Copilot was never activated. We offer an ERP optimization engagement that starts with an audit of your current BC configuration against what it should be doing, followed by a prioritized roadmap and fixed-price work packages. Contact us and we can scope that conversation.
BC has native US sales tax calculation at the state, county, and city level. For companies with nexus in multiple states and complex product taxability rules, we recommend integrating with Avalara or a similar tax compliance platform the native BC tax engine handles simple scenarios well but doesn't automatically track nexus thresholds or manage product taxability across all 50 states. We scope the right approach during discovery based on your transaction volume and multi-state exposure.
We've been called in to rescue failed implementations. We know what they look like. If something goes wrong mid-project a configuration issue, a data migration problem, a timeline that's slipping we escalate it directly to you, we document the root cause, and we fix it. What we don't do is hide problems until the final invoice. If a project reaches a point where go-live isn't achievable on the agreed timeline, you hear that from us before you hear it from your finance team.